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Company: FAQ's

  1. What is the mission of PHOENIX GROUP?
  2. What are the objectives of PHOENIX GROUP Security Programs?
  3. How does PHOENIX GROUP maintain its Staff’s High Quality Standards?
  4. Does PHOENIX GROUP have the capability to expand it services to other countries beyond Panama and Costa Rica?
  5. Can PHOENIX GROUP Anti Narcotics K-9 Teams based in Panama and Costa Rica conduct inspections throughout Latin America and the Caribbean Region?

Q: What is the mission of PHOENIX GROUP?

A: Our mission is to design, implement, and manage World Class Security Programs for the International Transportation Industry in order to create safe environments for our customers and their clients.

Q: What are the objectives of PHOENIX GROUP Security Programs?

A: The objectives of our Security Programs are to meet and exceed the United States Customs Service Industry Programs security guidelines, among them the Customs Trade Partnership Against Terrorism C-TPAT, Super and Sea Carrier Initiative Agreement SCIA, Air Carrier Initiative Agreement ACIA, and Business Anti-Smuggling Coalition BASC. Also IMO and ICAO security recommendations are objectives of our Programs.

PHOENIX GROUP will make its best efforts to:

  • Ensure that the client’s operations meet agreed minimum protective standards that reduce and wherever possible eliminate losses through theft and pilferage
  • Deter terrorism
  • Mitigate threats to deflect theft, pilferage, and narcotic smuggling
  • Eliminate potential for disruption to vessels, planes, or terminal operation.
  • Give employees and visitors an atmosphere of safety during any time spent at the customer’s facilities.
  • Give customers a sense of security for their cargo.
  • Have a pro-active security force.
  • Eliminate the potential for any type of controlled substance activity.
  • Eliminate stowaway access.
  • Deter any piracy action.

Q: How does PHOENIX GROUP maintain its Staff’s High Quality Standards?

A: Our Security Specialists are constantly updating their security knowledge with the latest trends and techniques. These Security Specialists execute the recruiting procedures such as background investigations and pre-employment screening. They train all Security Forces deployed as Anti Narcotics K-9 Handlers, Vessel Security Officers, Maritime Security Officers, and Terminal Security Officers. PHOENIX GROUP routinely conducts polygraph and other tests to insure a secure environment in our Security Forces.

Q: Does PHOENIX GROUP have the capability to expand it services to other countries beyond Panama and Costa Rica?

A: Yes, we have all the necessary resources to expand our operations to any other country where a Customer requires our security expertise.

Q: Can PHOENIX GROUP Anti Narcotics K-9 Teams based in Panama and Costa Rica conduct inspections throughout Latin America and the Caribbean Region?

A: Yes, we can deploy our K-9 Teams wherever a Customer requires the inspections to be conducted subject to local Government approvals.

 


 

FAQ's